EXCHANGES
EXCHANGE POLICY
If you would like to exchange an item, we’re happy to help—provided the item is full-priced and the request is made within 30 days of the delivery date.
To arrange an exchange, please email heavycollection83@gmail.com with your order number and the details of the item you wish to exchange.
To be eligible for an exchange, all items must be:
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In their original packaging
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Unworn and in original condition
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Inclusive of all tags and stickers
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Free from dust, marks, and any scent (including perfume)
Exchanges will be processed within 5 business days of receiving the item, pending stock availability.