EXCHANGES

EXCHANGE POLICY

If you would like to exchange an item, we’re happy to help—provided the item is full-priced and the request is made within 30 days of the delivery date.

To arrange an exchange, please email heavycollection83@gmail.com with your order number and the details of the item you wish to exchange.

To be eligible for an exchange, all items must be:

  • In their original packaging

  • Unworn and in original condition

  • Inclusive of all tags and stickers

  • Free from dust, marks, and any scent (including perfume)

Exchanges will be processed within 5 business days of receiving the item, pending stock availability.