RETURNS/REFUNDS
RETURNS AND REFUNDS POLICY
We want you to love your purchase, but if something isn’t quite right, we accept returns on full-priced items only within 30 days of the delivery date.
To request a return and refund, please email us at heavycollection83@gmail.com with your order number included in the message.
To be eligible for a return, all items must be:
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In their original packaging
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Unworn and in original condition
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Inclusive of all tags and stickers
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Free from dust, marks, and any scent (including perfume)
Please allow up to 5 business days for your return to be processed once it has been received.
Please note: We reserve the right to reject returns that do not meet these conditions.
Thank you for your understanding and support.